Legal

Terms of Service

Effective Date: September 4, 2026 Last Updated: September 4, 2026

Juni is a product of GlowMax, Inc.

PLEASE READ THESE TERMS OF SERVICE ("Terms") CAREFULLY. THEY CONTAIN A BINDING ARBITRATION AGREEMENT, A CLASS ACTION WAIVER, AND A JURY TRIAL WAIVER (SECTION 20) THAT AFFECT YOUR LEGAL RIGHTS. THIS ARBITRATION NOTICE IS PRESENTED IN BOLD AT SIGNUP WITH AN UNCHECKED ACCEPTANCE CHECKBOX. BY AFFIRMATIVELY CHECKING THE ACCEPTANCE BOX AND CREATING AN ACCOUNT, JOINING THE WAITLIST, PURCHASING OR USING THE JUNI DEVICE, OR OTHERWISE ACCESSING THE SERVICES, YOU AGREE TO THESE TERMS AND TO THE JUNI PRIVACY POLICY AND BIOMETRIC CONSENT, EACH INCORPORATED BY REFERENCE.

Order of Precedence. If these Terms conflict with the Privacy Policy or the Biometric Consent, the following order controls: (1) the Biometric Consent (as to Biometric Data); (2) the Privacy Policy (as to data collection, retention, sale, and rights); (3) these Terms. Within these Terms, Sections 8.4, 9, 10, and 20.5 (carve-outs) control over general grants.

1. DEFINITIONS

1.1 "Company," "we," "us," "our" means GlowMax, Inc., a Delaware corporation, doing business as "Juni," with a notice address at 1111b South Governors Av #42569, Dover, DE 19904, USA, and email legal@juni.skin.

1.2 "Juni" means the consumer brand, mobile applications, website (juni.skin), hardware device, and related services operated by the Company.

1.3 "Device" means the Juni handheld skin-analysis hardware and accessories.

1.4 "App" means the Juni iOS and Android companion applications.

1.5 "Services" means the Device, App, website, waitlist, subscription software, scan analysis, recommendations, and all related features.

1.6 "User Data" means all data, content, and information you submit, transmit, or that is collected through your use of the Services, including: account information; onboarding survey responses (age, skin type, skin concerns); facial photographs and images; skin scan data (TEWL, pressure, bioimpedance, and other sensor readings); health and wellness data synced from Apple Health or Google Health Connect ("Connected Health Data"); location data; device identifiers; usage and analytics data; communications; and derivative scan results, analyses, or recommendations. Connected Health Data and Biometric Data are governed exclusively by Sections 10 and 9 respectively, notwithstanding any broader grant elsewhere in these Terms.

1.7 "Biometric Data" means "biometric identifiers" and "biometric information" as defined under applicable biometric privacy laws (including faceprints/facial geometry derived from photographs), and any templates or embeddings from which a faceprint could be reconstructed or re-linked to you.

1.8 "De-Identified Data" means data processed in accordance with the de-identification standard in Privacy Policy §5.3 (public commitment not to re-identify, technical and organizational controls, contractual prohibition on re-identification by recipients).

2. ELIGIBILITY AND AGE REQUIREMENTS (SINGLE SOURCE OF TRUTH)

2.1 Age Floor. The Services are intended solely for individuals who are eighteen (18) years of age or older. This Section 2.1 is the single, exclusive statement of the age requirement; all other documents (Privacy Policy, Biometric Consent, marketing, consent flows) incorporate it by reference and may not state a different floor. By using the Services, you represent and warrant that you are at least 18 years old. No provision of these Terms or the Privacy Policy contemplates use by, or data sale relating to, any person under 18.

2.2 Verification Mechanism. We verify age through (a) date-of-birth entry at account creation, (b) affirmative acceptance of these Terms, and (c) in-app age confirmation prior to any facial scan. We may employ additional age-assurance measures, including automated face-analysis age screening on scan uploads, and may suspend or terminate any account we reasonably believe belongs to a minor.

2.3 No Children. The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 in violation of COPPA or equivalent laws. If a scan upload is flagged by age screening as potentially depicting a minor, it is rejected and deleted under the purge protocol in Privacy Policy §12. If we learn we have collected a minor's data, we will delete it promptly. Parents may contact legal@juni.skin.

2.4 Legal Capacity. You represent that you have the legal capacity to enter these Terms and are not barred from using the Services under applicable law.

3. ACCOUNT REGISTRATION AND SECURITY

3.1 You must provide accurate, current, and complete registration information (name, email, date of birth) and keep it updated.

3.2 You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately at legal@juni.skin of any unauthorized use.

3.3 One account per person. You may not share, sell, or transfer your account.

3.4 We may suspend or terminate accounts that violate these Terms, provide false information (including false age), or create risk or legal exposure for the Company, with or without notice where permitted by law.

4. THE SERVICES; NOT MEDICAL ADVICE

4.1 Wellness Product Only. The Services provide cosmetic and general wellness information about skin appearance and hydration. The Services are not a medical device, are not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition, and do not provide medical advice. Scan outputs, scores, and recommendations are informational only.

4.2 No Doctor-Patient Relationship. Use of the Services does not create a physician-patient, dermatologist-patient, or any healthcare-provider relationship. Always consult a qualified healthcare professional for medical concerns, suspicious lesions, or changes in your skin. Never disregard or delay professional medical advice because of the Services.

4.3 Accuracy. Sensor readings and AI-generated analyses are estimates and may be affected by environment, technique, device condition, and individual variation. We do not warrant the accuracy, completeness, or fitness of any output for any purpose.

4.4 Emergencies. Do not use the Services for medical emergencies. Call your local emergency number.

4.5 Marketing Alignment. Any professional review of scan data (e.g., dermatologist quality-assurance review under Privacy Policy §3(5)) is internal quality control only; it is not a medical service and will not be represented in consumer-facing marketing as medical review, validation, or endorsement.

5. WAITLIST TERMS

5.1 Joining the Waitlist reserves a non-binding position in a queue. A Waitlist position is not a purchase, reservation of inventory, or guarantee of availability, pricing, or delivery date.

5.2 Waitlist data (profile, survey responses, and any early access scans) is collected and processed under these Terms and the Privacy Policy from the moment of submission.

5.3 Assent at Waitlist Signup. Waitlist signup requires an affirmative, unchecked-checkbox acceptance of these Terms presented alongside a bold, conspicuous callout disclosing the arbitration agreement and class action waiver (Section 20), consistent with *Berman v. Freedom Financial Network* and *Meyer v. Uber* assent standards. We will re-prompt for acceptance at first purchase and first scan if these Terms have materially changed.

5.4 We may change launch timing, product specifications, pricing, and regional availability at any time without liability.

5.5 We may remove you from the Waitlist at our discretion. Waitlist positions are non-transferable and have no cash value.

6. HARDWARE PURCHASES; WARRANTY; RETURNS

6.1 Orders. All orders are subject to acceptance and availability. We may correct pricing or specification errors, with a refund of amounts paid as your sole remedy.

6.2 Title and Risk. Title and risk of loss pass upon delivery to the carrier, except that this Section does not apply to consumers in the EEA, UK, or Australia, for whom risk passes on delivery to you (or as non-waivable local law provides). See Section 6.7.

6.3 One-Year Limited Warranty. We warrant the Device against defects in materials and workmanship under normal use for one (1) year from delivery ("Limited Warranty"). Your exclusive remedy, at our option, is repair, replacement with a new or refurbished unit, or refund of the purchase price.

6.4 Exclusions. The Limited Warranty does not cover: (a) misuse, abuse, accident, or neglect; (b) water or liquid damage beyond the Device's rated water-resistance (IP) rating (see Section 26.1); (c) unauthorized modification, disassembly, or repair; (d) normal wear, cosmetic damage, or consumables; (e) use contrary to instructions; (f) software, except as required by law.

6.5 Returns. Unless a longer period is required by non-waivable consumer law, you may return a Device in original condition within thirty (30) days of delivery for a refund of the purchase price. For US/rest-of-world customers, return shipping is deducted where permitted by law; for EEA/UK consumers exercising statutory withdrawal rights, returns and refunds (including standard outbound shipping) follow Directive 2011/83/EU and national implementations, with no deduction, and statutory conformity rights (Directive 2019/771; UK Consumer Rights Act 2015) apply in place of, not merely alongside, Sections 6.2–6.5. Australian consumers retain all Australian Consumer Law guarantees, which override any inconsistent term above.

6.6 Statutory Rights Preserved. IMPLIED WARRANTIES ARE DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY LAW; where they cannot be disclaimed, they are limited to the shortest period permitted.

6.7 Regional Rider. For consumers in the EEA, UK, Switzerland, Australia, and Quebec, the mandatory consumer protections of your residence jurisdiction apply as operative terms, and Sections 6.2, 6.5, 7, 17, and 20 are read subject to them.

7. SUBSCRIPTIONS; AUTO-RENEWAL; CANCELLATION

7.1 Auto-Renewal. Subscriptions automatically renew at the end of each billing period at the then-current price unless you cancel before the renewal date. By subscribing, you authorize recurring charges to your payment method.

7.2 Disclosure and Consent. The renewal terms, price, and billing frequency are disclosed adjacent to the pay button at checkout, and your affirmative consent is obtained before the first charge, consistent with ROSCA, the FTC Negative Option Rule, and applicable state automatic renewal laws. Consent records are retained.

7.3 Cancellation — Medium Parity. You may cancel at any time, effective at the end of the current billing period, through the same medium you used to sign up: in the App (Settings → Subscription) if you subscribed in-app; through the app store if you subscribed there; and through juni.skin account settings if you subscribed via web checkout. Cancellation is as easy to effect as enrollment. No refunds or credits are provided for partial billing periods, except where required by law.

7.4 Renewal Reminders. We send pre-renewal email reminders for annual plans and for any plan where state law requires reminders, and pre-charge reminders before any free trial of 31 days or longer converts to paid.

7.5 Price Changes. We may change Subscription prices on at least thirty (30) days' advance notice by email; the new price applies from your next renewal after the notice period. Where applicable state automatic-renewal law requires affirmative consent to a price change, the change applies only upon such affirmative consent; otherwise, continued use after the effective date constitutes acceptance. If you do not agree, cancel before renewal (Section 7.3). This Section is the single price-change rule; Section 31.1 cross-references it.

7.6 Free Trials. If offered, trials convert to paid Subscriptions unless cancelled before trial end. One trial per user unless stated otherwise.

7.7 App Store Purchases. Purchases through Apple App Store or Google Play are additionally governed by the applicable store's terms; billing disputes for store purchases must be directed to the store.

8.1 Your Ownership. As between you and the Company, you retain ownership of your User Data. Sections 8.2 and 8.3 grant two distinct licenses: a Service License (8.2) necessary to operate and improve the Services, and a separate, optional, revocable Commercial Data Consent (8.3) covering sale/licensing of identifiable data.

8.2 Service License (condition of use). You grant the Company a worldwide, non-exclusive, royalty-free, fully paid, transferable, and sublicensable (to service providers and processors) license to host, store, reproduce, modify, adapt, analyze, combine, and create derivative works from your User Data for the purposes of: (a) operating, providing, securing, and improving the Services; (b) training, validating, and improving AI/ML models (on-device, cloud, or hybrid); (c) quality assurance, research, and safety; and (d) creating and commercializing De-Identified or aggregated datasets, models, and analytics that cannot reasonably be re-linked to you. This license is the consideration for your access to the free Services. It survives account deletion only as to De-Identified or aggregated data and trained models created before deletion; identifiable User Data is deleted per the Privacy Policy. This Section 8.2 does not authorize sale or licensing of your identifiable personal data — that occurs only under Section 8.3 — and does not apply to Biometric Data (Section 9) or Connected Health Data (Section 10).

8.3 Commercial Data Consent (opt-in, revocable — United States and other opt-out jurisdictions). Sale or licensing of your identifiable User Data (e.g., facial images, scan data, survey responses) to commercial partners, including cosmetics, skincare, and beauty companies, occurs only if you separately opt in through the Commercial Data Consent presented in the App. This consent: (a) is optional and not a condition of using the Services; (b) may be revoked at any time in Settings → Privacy or via legal@juni.skin, effective going forward (revocation stops new sales/licensing and itself triggers the downstream-propagation notice under Privacy Policy §6.4(c) for identifiable licensed data: our Data License Agreements require each licensee — and its sub-licensees by flow-down — upon revocation of this consent, not only upon account deletion, to delete or certify deletion of your identifiable data within the contractual SLA); and (c) is documented with a timestamped consent record. California and other state residents may also opt out under Privacy Policy §7.2 regardless of consent status.

8.4 Regional Carve-Outs (controlling over Sections 8.2–8.3):

(a) EEA/UK/Switzerland: Processing is governed by the lawful bases in the Privacy Policy's GDPR Module. Consent, where used, is granular, separately requested, and never a condition of core service to the extent prohibited by GDPR Articles 6–7. Sale or commercial licensing of identifiable personal data occurs only with explicit opt-in consent (Privacy Policy §14.2).
(b) California and U.S. State Privacy Laws: California residents may opt out of "sale"/"sharing" as defined by CCPA/CPRA via the in-app "Do Not Sell or Share" toggle, juni.skin/do-not-sell, or a Global Privacy Control signal (honored on web and via the in-app equivalent toggle for app-side sale). Equivalent rights apply in other states per Privacy Policy §15.
(c) Biometric Data: Governed exclusively by Section 9. We do not sell, lease, trade, or otherwise profit from Biometric Data as such, and Biometric Data is disclosed only with consent, to contracted service providers, to complete a transaction you request, or as required by law.
(d) Washington/Nevada/Connecticut Consumer Health Data: We do not sell "consumer health data" as defined by Washington MHMD, Nevada SB 370, or Connecticut law — consent does not cure this prohibition, and no provision of this Section 8 may be read to permit it.
(e) Canada/Quebec, Australia, MENA: Processing occurs per the applicable regional module of the Privacy Policy; where local law requires express consent for uses in Sections 8.2–8.3, those uses apply only upon such consent.

8.5 Third-Party AI Providers. User Data may be processed by third-party AI/ML providers acting as our processors/sub-processors under written contracts (zero-retention/no-training settings for identifiable data), listed on the public sub-processor page at juni.skin/legal/subprocessors.

9.1 Written Release. Before any facial scan, you will be presented with, and must affirmatively accept, a written Biometric Consent (timestamped e-signature log retained 5+ years). By accepting, you consent in writing to the Company's collection, capture, storage, use, and disclosure of your Biometric Data (including faceprints/facial geometry derived from photographs, and any templates or embeddings derived from them) for the purposes of: providing scan analysis; training and improving AI models; quality assurance; and the other purposes stated in the Privacy Policy.

9.2 Retention Schedule (Public, Objective, Identical to Privacy Policy §5.1). "Purpose satisfied" means, objectively, the earliest of: (a) your verified account-deletion or deletion request; (b) your withdrawal of biometric consent; or (c) three (3) years after your last interaction with the Services. Upon the earliest of those events, all identifiable Biometric Data — including faceprints, templates, and embeddings derived from them — is permanently destroyed, not merely de-identified. Only derived features that are not biometric information (i.e., features from which no faceprint, facial geometry, or identity link can be reconstructed, as verified by an independent third-party audit of the destruction job and of non-reconstructibility, per Privacy Policy §5.1) may be retained for model training. Our Data License Agreements contractually represent that retained derived features are non-biometric, backed by indemnity. There is no "model-training thereafter" extension of biometric retention. This schedule is published in the Privacy Policy and is identical in both documents, consistent with 740 ILCS 14/15(a).

9.3 No Sale of Biometric Data. We do not sell, lease, trade, or otherwise profit from Biometric Data, and we do not disclose Biometric Data to third parties except: with your consent; to our service providers under contract; to complete a transaction you request; or as required by law or valid legal process — consistent with BIPA, Texas CUBI, and Washington MHMD / RCW 19.373. Facial photographs that are not processed into biometric identifiers are "sensory data (images)" under Privacy Policy §7 and are never sold except under a valid Section 8.3 Commercial Data Consent.

9.4 Withdrawal. You may withdraw biometric consent at any time via Settings → Privacy or legal@juni.skin. Withdrawal stops future scan collection and triggers permanent destruction of identifiable Biometric Data per Section 9.2. Withdrawal does not undo processing already completed and does not affect non-biometric derived features lawfully retained under Section 9.2. Withdrawal may limit or end your ability to use scan features.

9.5 State-Specific Consents. Where your jurisdiction requires separate or additional consent (e.g., Washington MHMD consumer-health-data consent, presented as a standalone screen for WA/NV/CT users before first scan), that consent will be presented and collected before the relevant processing. The no-sale rule of Section 8.4(d) applies regardless of consent.

10. APPLE HEALTH AND GOOGLE HEALTH CONNECT

10.1 If you enable it, the App reads health and wellness data you authorize from Apple HealthKit or Google Health Connect ("Connected Health Data") to improve scan accuracy and recommendations.

10.2 Firewall (controls over Section 8). Notwithstanding Section 8 or any other provision of these Terms: Connected Health Data is used only to provide and improve the Services' health and wellness features. We do not use it for advertising, marketing, or data brokerage; we do not sell it; we do not de-identify it into datasets or licensed products; and inferences derived from it are excluded from every sold or shared data category in the Privacy Policy. It is deleted upon account deletion or sync revocation plus 30 days. Apple HealthKit and Google Health Connect developer policies are incorporated by reference and control in the event of conflict.

10.3 You may revoke access at any time in your device settings. Revocation stops future syncing; previously synced data is deleted per Section 10.2.

11. LOCATION DATA

11.1 With your device-level permission, we collect precise or approximate location to provide UV-index, climate, and environment-based recommendations and for analytics.

11.2 You may disable location permissions in your device settings at any time; some features may be degraded. Precise geolocation is not sold or shared for advertising; only coarse/derived climate context is retained with scan data. Location retention is described in the Privacy Policy.

12. USAGE ANALYTICS AND TRACKING

12.1 We collect usage and analytics data (screen views, feature usage, session duration, taps, scan frequency, crash logs, device model, OS version, IDFA/GAID, Juni hardware ID) to operate, secure, and improve the Services, and as otherwise described in the Privacy Policy. Analytics SDKs are contractually and technically barred from capturing scan, photo, or consent screens.

12.2 Pre-Collection Consent. For California users (and other jurisdictions requiring it), analytics SDKs and any session-replay tooling are loaded only after a pre-collection consent banner is presented and accepted, consistent with CIPA §631 and analogous wiretap statutes. Advertising identifiers are used per platform policies and your device-level choices; no IDFA is accessed before Apple App Tracking Transparency consent is granted. Opt-out rights: Privacy Policy §7.2 ("Do Not Sell or Share").

13. ACCEPTABLE USE

13.1 You agree not to: (a) use the Services unlawfully or to violate others' rights; (b) reverse engineer the Device or App except where non-waivable law permits; (c) probe, scan, or breach security measures; (d) scrape, harvest, or bulk-extract data; (e) upload images of third parties without their consent or any authority required by law; (f) misrepresent your age or identity; (g) interfere with the Services' operation; (h) use the Services to develop a competing product; or (i) resell or commercially exploit the Services without written permission.

13.2 You represent that any image you submit depicts you (or a person whose valid consent you hold) and that you have all rights needed to grant the licenses in Section 8. In addition to this representation, we operate automated age-screening on scan uploads and a purge protocol (Privacy Policy §12); a suspected minor's upload is rejected and deleted rather than retained in reliance on your representation.

14. INTELLECTUAL PROPERTY

14.1 The Services, including all software, firmware, hardware designs, models, algorithms, scan methodologies, datasets created by us, trademarks (including "Juni" and "GlowMax"), and content (excluding your User Data), are owned by the Company and its licensors and protected by IP laws. All rights not expressly granted are reserved.

14.2 We grant you a limited, revocable, non-exclusive, non-transferable license to use the App and Services for personal, non-commercial use per these Terms.

14.3 Derived Works. Models, datasets, analyses, and derivative works created from User Data under Section 8 are the Company's exclusive property to the fullest extent permitted by law.

15. THIRD-PARTY SERVICES AND LINKS

The Services integrate third-party platforms (app stores, Apple Health, Google Health Connect, payment processors, AI providers). We are not responsible for third-party services, and their terms govern your use of them.

16. DISCLAIMERS

16.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

16.2 WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT SCAN OUTPUTS WILL BE ACCURATE OR ACHIEVE ANY SKIN OUTCOME.

16.3 Some jurisdictions do not allow certain disclaimers; in such jurisdictions, this Section applies to the fullest extent permitted.

17. LIMITATION OF LIABILITY

17.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, LOST GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY.

17.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE THOUSAND U.S. DOLLARS (US $1,000).

17.3 Carve-Outs. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including: liability for death or personal injury caused by negligence; fraud or fraudulent misrepresentation; gross negligence or willful misconduct; non-waivable statutory consumer rights (including under the Australian Consumer Law, EU/UK consumer law, and New Jersey law); and statutory damages, penalties, or fee-shifting under privacy or consumer statutes (including BIPA, CCPA/CPRA, MHMD, and CIPA) to the extent such statutes preclude limitation.

18. INDEMNIFICATION

18.1 To the fullest extent permitted by law, you will defend, indemnify, and hold harmless the Company and its officers, directors, employees, and agents from and against all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your misuse of the Services; (b) your breach of these Terms; or (c) your violation of any law or third-party right.

18.2 Carve-Out. Section 18.1 does not require you to indemnify the Company against claims arising from the Company's own violation of privacy, biometric, or consumer-protection statutes, or from the Company's collection or processing of your User Data in a manner contrary to the Privacy Policy. This Section does not apply to consumers to the extent prohibited by applicable consumer law (including New Jersey's Truth-in-Consumer Contract, Warranty and Notice Act).

19. GOVERNING LAW

19.1 These Terms and any dispute arising from them or the Services are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules, and, to the extent applicable, the federal law of the United States.

19.2 Mandatory Consumer Carve-Outs. If you are a consumer resident in (a) the EEA, UK, or Switzerland, you benefit from the mandatory protections of your country of residence, and nothing herein deprives you of them; (b) Australia, the Australian Consumer Law applies to the extent non-excludable; (c) Canada, the consumer-protection laws of your province apply to the extent non-waivable; (d) any U.S. state whose law mandatorily applies, such law applies to the extent required.

19.3 The U.N. Convention on Contracts for the International Sale of Goods does not apply.

20. DISPUTE RESOLUTION: ARBITRATION, CLASS ACTION WAIVER, JURY WAIVER

20.1 Informal Resolution First. Before filing any claim, you agree to send written notice to legal@juni.skin (or the Dover, DE notice address) describing the dispute and allowing thirty (30) days to resolve it informally. This process is non-exclusive: you may file in small-claims court at any time, and if informal resolution does not succeed within 30 days, either party may proceed under this Section 20 without further delay.

20.2 Binding Arbitration (U.S. Users). Except as provided in Section 20.5, any dispute, claim, or controversy between you and the Company arising out of or relating to these Terms or the Services (including arbitrability) will be resolved by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs this Section. The arbitration will be conducted in English, remotely or in the county of your residence, at your election. The arbitrator may award any relief available in court on an individual basis. Judgment on the award may be entered in any court of competent jurisdiction.

20.3 CLASS ACTION WAIVER. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate claims or preside over any representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim must be brought in court, and individual claims remain in arbitration.

20.4 JURY TRIAL WAIVER. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND THE COMPANY WAIVE ANY RIGHT TO A JURY TRIAL in any proceeding arising out of these Terms or the Services.

20.5 Carve-Outs. This Section does not apply to: (a) claims within the jurisdiction of small-claims court, brought individually; (b) actions to enjoin infringement or misuse of intellectual property rights; (c) consumers in the EEA, UK, Switzerland, Australia, Quebec, or any jurisdiction where mandatory arbitration or class waivers are unenforceable against consumers — such consumers retain their statutory forum and collective-redress rights; (d) claims that cannot by law be subject to predispute arbitration, including, at the claimant's election, claims of sexual assault or sexual harassment under the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act (EFAA).

20.6 Mass Filing Protocol. If 25 or more substantially similar arbitration demands are filed by or with the same counsel, the parties agree to AAA's Mass Arbitration Supplementary Rules, including bellwether/batching procedures. The Company commits that: (a) its share of arbitration fees for bellwether cases will be capped at $5,000 per bellwether case (inclusive of filing, administrative, and arbitrator fees), paid timely, and stayed non-bellwether cases will be batched at a single administrative fee of $500 per batch of 25 cases until certified as bellwethers; (b) it will not invoke non-payment-of-fees procedural defaults to delay or defeat claimants' cases; and (c) fee obligations for non-bellwether stayed cases will not be used as a barrier to claimants' access to the arbitral forum.

20.7 Opt-Out — Parity With Signup. You may opt out of arbitration and the class waiver within thirty (30) days of first accepting these Terms by any of: (a) in-app toggle (Settings → Legal → Arbitration Opt-Out); (b) email to legal@juni.skin with subject "Arbitration Opt-Out"; or (c) written notice to the Dover, DE address — stating your name, account email, and intent to opt out. Opting out is as easy as opting in and does not affect any other provision.

20.8 Non-U.S. Consumers. Sections 20.2–20.4 do not apply where prohibited. EU/UK consumers may bring proceedings in their local courts and may use applicable out-of-court dispute-resolution bodies.

21. CHANGES TO THESE TERMS

21.1 We may modify these Terms at any time. For material changes, we will provide at least thirty (30) days' advance notice by email and a prominent in-app notice.

21.2 Material changes to Sections 8 (data licenses), 9 (biometric consent), or 20 (dispute resolution) take effect only upon your affirmative re-consent (in-app modal + email), and apply prospectively only. Continued-use assent suffices for non-material changes and for other material changes where lawful. If you do not agree, stop using the Services and cancel your Subscription before the effective date.

21.3 Changes never retroactively alter dispute-resolution terms for disputes that arose before the change.

22. GENERAL

22.1 Entire Agreement; Precedence. These Terms, the Privacy Policy, the Biometric Consent, and any order terms are the entire agreement. Conflicts are resolved per the Order of Precedence in the preamble and Privacy Policy §1.3.

22.2 Severability. If any provision is unenforceable, it will be modified to the minimum extent necessary or severed; the remainder remains in effect. The class action waiver (Section 20.3) is severable: if it falls as to any claim, the remainder of Section 20, including individual arbitration, survives.

22.3 No Waiver. Failure to enforce a provision is not a waiver.

22.4 Assignment. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets. You may not assign without our written consent.

22.5 Force Majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

22.6 Export Controls. You may not use or export the Services in violation of U.S. or applicable export-control and sanctions laws.

22.7 Survival. Sections 4, 6.3–6.7, 7.3, 8, 9, 14, 16–20, 22, and (as applicable) Sections 24–32 survive termination. Section 8.2 survives only as stated therein (De-Identified data and trained models). Section 27 supplements and, in the event of conflict, controls over Section 22.6.

22.8 Apple-Specific Terms. If you downloaded the App from the Apple App Store: these Terms are between you and GlowMax, Inc. only, not Apple; Apple has no warranty or support obligation; Apple is a third-party beneficiary of these Terms and may enforce them; and you represent you are not in a U.S.-embargoed country or on a U.S. restricted-party list.

23. CONTACT

GlowMax, Inc. dba Juni 1111b South Governors Av #42569 Dover, DE 19904, USA Email: legal@juni.skin Website: https://juni.skin

For privacy requests, see the Privacy Policy's "Your Rights" section or email legal@juni.skin.

24.1 Express Consent. (a) *Transactional communications:* By providing your email address or phone number (at account creation, Waitlist signup, checkout, or SMS opt-in), you expressly consent to receive transactional communications from us and our service providers by email, phone, and text message (order, shipping, account, and security notices), including communications delivered using an automatic telephone dialing system (as defined in 47 U.S.C. §227(a)(1)) or an artificial or prerecorded voice. (b) *Marketing communications:* Marketing calls and texts are sent only where you separately opt in through a separate, unchecked checkbox that is not pre-selected and is not bundled with acceptance of these Terms, presented with the following TCPA prior-express-written-consent disclosure: "By checking this box, I provide my prior express written consent to receive recurring marketing calls and text messages from Juni, which may be sent using an automatic telephone dialing system or an artificial or prerecorded voice, at the number provided. Consent is not a condition of purchase. Message/data rates may apply. Reply STOP to opt out."

24.2 Consent Not a Condition of Purchase. Your consent to receive marketing calls or texts is not a condition of any purchase of goods or services from Juni.

24.3 SMS Program Terms. If you opt in to Juni text messages: message frequency varies; message and data rates may apply; you may opt out at any time by replying STOP to any message, after which we will send one final confirmation text and then cease messages to that number; reply HELP for help. Carriers are not liable for delayed or undelivered messages. Participating carriers and program terms are posted at juni.skin/legal/sms.

24.4 Do-Not-Contact List. Numbers from which we receive a STOP reply (or other revocation of consent, including requests to legal@juni.skin) are placed on our internal do-not-contact list and honored indefinitely unless you re-subscribe. You may revoke consent at any time by any reasonable means, and revocation by any reasonable means (including a request that identifies you by email or account rather than by number) applies to all phone numbers associated with your account.

24.5 Text-messaging opt-in and consent data are handled per Privacy Policy §7.5 and are not shared with or sold to third parties for their marketing.

25. COPYRIGHT; DMCA DESIGNATED AGENT

25.1 Designated Agent. Notices of claimed copyright infringement should be sent to our designated agent: GlowMax, Inc., Attn: DMCA Agent, legal@juni.skin (mail: 1111b South Governors Av #42569, Dover, DE 19904, USA). See also our Intellectual Property Notice (juni.skin/legal/ip). Agent registration with the U.S. Copyright Office is pending; the 17 U.S.C. §512 safe harbor applies upon registration.

25.2 Notice Elements. To be effective under 17 U.S.C. §512(c)(3), a notice must include: (1) a physical or electronic signature of the copyright owner or authorized agent; (2) identification of the copyrighted work claimed to be infringed; (3) identification of the material claimed to be infringing, with information reasonably sufficient to locate it; (4) your contact information (address, telephone, email); (5) a statement of good-faith belief that the use is not authorized; and (6) a statement, under penalty of perjury, that the information is accurate and you are authorized to act for the owner.

25.3 Counter-Notice. If your content was removed in error, you may submit a counter-notice containing: your signature; identification of the removed material and its prior location; a statement under penalty of perjury of good-faith belief the removal was a mistake or misidentification; your name, address, and telephone number; your consent to the jurisdiction of the federal district court for your address (or Delaware, if outside the U.S.); and a statement that you will accept service of process from the person who submitted the original notice (or their agent), per 17 U.S.C. §512(g)(3). We may restore material 10–14 business days after a compliant counter-notice unless the claimant files suit.

25.4 Repeat Infringers. We terminate, in appropriate circumstances, the accounts of users who are repeat copyright infringers, and we accommodate standard technical measures used by copyright owners.

26. PRODUCT PRECAUTIONS AND SAFETY

26.1 Skin Irritation; Water Resistance. If you experience redness, irritation, or discomfort while using the Device, stop use and remove the Device from contact with your skin. If symptoms persist, consult a physician. The Device is designed for use on facial skin, including skin that is damp from cleansing; its water-resistance rating is [PENDING SPEC — rated IP rating to be stated here], and normal use on facial skin within that rating is covered under Section 6.

26.2 Not a Toy; Keep Away from Children. The Device contains small parts and is not a toy. Keep the Device and accessories away from children (choking hazard). The Services are for adults 18+ (Section 2.1).

26.3 Do Not Use on Broken or Irritated Skin. Do not use the Device on broken, wounded, sunburned, or actively irritated skin, or immediately after cosmetic procedures, until skin has fully healed.

26.4 Patch Testing. Where the Services suggest skincare products or actives, patch-test any new product on a small area of skin before broader use. Recommendations are informational only and subject to Section 4 (Not Medical Advice).

26.5 No Medical Use. The Device is a general wellness product, not a medical device, and is not intended to diagnose, treat, cure, or prevent any disease (see Section 4).

27. EXPORT CONTROL AND SANCTIONS

27.1 You may not access, use, export, re-export, or transfer the Services, the Device, or related software or technology (a) into any U.S.-embargoed or comprehensively sanctioned country or region, (b) to or for the benefit of any person on the U.S. Treasury Department's Specially Designated Nationals list, the U.S. Commerce Department's Denied Persons, Entity, or Unverified Lists, or any other applicable restricted-party list, or (c) in violation of the U.S. Export Administration Regulations, OFAC sanctions programs, or other applicable export-control or sanctions laws.

27.2 By using the Services you represent and warrant that you are not located in, organized under the laws of, or ordinarily resident in any embargoed or sanctioned jurisdiction and are not a restricted party. This Section supplements Section 22.6 and the Apple-specific representation in Section 22.8.

28. U.S. FEDERAL GOVERNMENT END USE

The Services, App, and related documentation are "Commercial Items," as defined at 48 C.F.R. §2.101, consisting of "Commercial Computer Software" and "Commercial Computer Software Documentation," as used in 48 C.F.R. §12.212 and 48 C.F.R. §227.7202. Consistent with 48 C.F.R. §§12.212 and 227.7202-1 through 227.7202-4, all U.S. Government end users acquire the Services with only those rights set forth in these Terms.

29. CALIFORNIA CIVIL CODE §1789.3 NOTICE

Under California Civil Code §1789.3, California users are entitled to the following consumer rights notice: you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. You may also contact us at legal@juni.skin.

30. DELIVERY, DUTIES, TAXES, AND PRE-ORDERS

30.1 Delivery Terms. Title and risk of loss are governed by Sections 6.2 and 6.7, which control over this Section 30. Unless otherwise stated at checkout, Juni elects the delivery method per destination: (a) for destinations where we offer delivered-duty-paid service or local fulfillment, we ship DDP-style (Juni or its local fulfillment entity is the importer of record and responsible for import duties and formalities); (b) for all other destinations, you are the importer of record and are responsible for all customs clearance, import duties, VAT/GST, and brokerage fees, and delivery is deemed made when the Device is handed to the carrier (subject to Sections 6.2 and 6.7).

30.2 Taxes. Prices are exclusive of taxes unless stated. We charge applicable sales, use, VAT, or GST based on your delivery address at the time of order; you are responsible for any additional taxes or duties that apply under Section 30.1(b).

30.3 Pre-Orders. Pre-orders are charged in full at the time of order. Each pre-order states an estimated shipping timeframe at checkout; consistent with the FTC Mail/Internet Order Rule (16 C.F.R. §435), if we cannot ship within the stated timeframe, we will notify you of the revised date and, where the Rule requires, obtain your affirmative consent to the delay — failing which we will promptly cancel the order and refund you in full. You may cancel a pre-order for a full refund at any time before dispatch.

30.4 Title. Title and risk of loss pass per Sections 6.2 and 6.7.

31. FEE CHANGES, COOLING-OFF, AND PROMOTIONS

31.1 Subscription Price Changes. Subscription price changes are governed exclusively by Section 7.5 (30 days' advance email notice, application at next renewal, affirmative consent where state law requires, cancel-before-renewal remedy).

31.2 Cooling-Off. Where required by law for non-U.S. subscription purchases, you have a fourteen (14)-day withdrawal/cooling-off right from the date of subscription purchase, exercisable per Section 7 and Section 6.5's EEA/UK withdrawal rules. A valid cooling-off withdrawal entitles you to a full refund of amounts paid, notwithstanding Section 7.3. Nothing in this Section limits non-waivable consumer rights.

31.3 Free-Trial Pre-Charge Notice. Before any free trial converts to a paid Subscription, we provide the pre-charge notice described in Section 7; this Section does not duplicate or modify those mechanics.

31.4 Promotions and Discount Codes. Promotional offers and discount codes are limited to their stated terms, are non-stackable unless expressly stated, are non-transferable and have no cash value, and may be revoked (and resulting orders adjusted or cancelled) in cases of fraud, abuse, resale, or violation of these Terms.

32. FEEDBACK LICENSE

If you submit unsolicited feedback, ideas, suggestions, or feature requests about the Services ("Feedback"), you grant GlowMax, Inc. a perpetual, irrevocable, worldwide, royalty-free, fully paid, sublicensable license to use, reproduce, modify, and exploit that Feedback for any purpose without attribution or compensation to you. Feedback excludes your User Data, which remains governed by Section 8 and the Privacy Policy.